How Rapid AI Adoption in the Philippines’ Call Centers Could Jeopardize Its Economy

According to a report by Saritha Rai for Bloomberg News, the Philippines is already confronting the reality of AI’s impact on jobs, particularly within its vast business process outsourcing (BPO) sector. This industry, which includes call centers and various other back-office operations, is expected to generate over $38 billion in revenue this year. The rapid […]